Due to development of our company we are constantly expanding NOVUS products distribution network. We offer to our business partners’ favorable and convenient term of cooperation as well as training, marketing and technical support.
SUPPORT SYSTEM FOR BUSINESS PARTNERS
Individual service
Our partners are provided with the support of highly qualified sales staff. They carry out the entire sales process, from order to delivery, ensuring personal and effective contact with the company.
Professional training
We organize comprehensive training programs for our business partners. The trainings are aimed both to introduce new NOVUS solutions and to address specific issues. Our technicians conduct trainings in our main office as well as in offices of our partners and distributors so they have a chance to learn about the novelty of NOVUS equipment.
Marketing support
We provide comprehensive marketing assistance. We support our partners with product catalogues, leaflets, brochures, advertisements, promotional gifts, mutual promotions and by assisting them in organizing NOVUS exhibition stands. We also help them through hosting a well-developed company website and regional websites in many European languages that have been created in cooperation with them. We consolidate brand recognition through other intensive marketing activities, such as: newsletters and systematic product information, special offers, promotional leaflets or diverse forms of presentations like road shows.
Technical support, service & warranty
Our engineers are always ready to explain all doubts and questions that may occur during configuration and maintenance of NOVUS systems. Our world-class technicians and modern equipment in Service department are qualified to quickly find a solution to any service issue.
All NOVUS products are covered by warranty service and post-warranty service. Professionalism of our personnel provides excellent equipment support and service as well as supply the necessary spare parts for our partners and distributors.
